Questions, answered.
- What does it cost?
- Nothing, ever. Riders never pay for Sesh ID: not for a level, a certificate, a card, a check or a renewal. Schools never pay to verify a rider either. See seshid.com/promise.
- Is this an IKO or VDWS card?
- No. Sesh ID is independent of every federation, brand and booking system. Its ladders list federation steps as equivalents for reference, but no federation card is needed and none is sold.
- Can someone buy a higher level?
- No. A level comes only from the school that taught the lesson, signed in its system or confirmed by hand. No payment, listing or partnership changes a level, a rating or a count.
- How do I get a passport?
- Take a lesson at a connected school and tick the Sesh ID box when you register there. Then open seshid.com/claim, enter the same email and follow the sign-in link. Your signed lessons are already waiting. The whole flow, step by step: seshid.com/how-it-works.
- My school is not on Sesh ID. Can I still use it?
- Yes. Log the session yourself; it shows as unverified, and any school can confirm it: a school joins free in a minute at seshid.com/join-school and verifies riders by hand, no booking system needed. Or ask a connected school to validate it, or ask your school to connect through SeshDash.
- What is the level ladder?
- Twelve levels per sport, defined once by Sesh ID so a level means the same at every school. Schools keep their own step names, but each step is bound to one level. See seshid.com/levels.
- Why are the numbers on a school page ranges?
- Because how good a school is should be public and how much business it does should not. Lessons, riders and hours are shown as bands such as “25+” or “500+”. Everything you actually choose on stays exact: median hours to a first waterstart, the share of private lessons, the level mix, the rating and every review.
- Who can see my passport?
- Only you, until you change that. A check code you show reveals first name, level, hours and issuing schools, nothing else. Under-16 passports stay private and need a parent’s confirmation.
- How do I delete everything?
- On your passport page: “Withdraw consent and delete my passport”. Your lessons, reviews, check code and login are removed immediately, and your school is told to stop sending.
- How do I get a CV?
- Switch on Sesh ID in your own profile inside your school’s SeshDash. Your school cannot do this for you. Then sign in on seshid.com with the same email.
- What is on it?
- Verified hours, lessons and students per school, active period, certifications and languages from your school system, and student ratings on communication, knowledge, attitude and safety.
- Can I keep it private?
- Yes. It is private until you pick a handle and publish it. Switching Sesh ID off in your school system takes it offline again.
- What does it cost us?
- Verifying riders and every badge are free, always. The public page with reviews and a map pin is included with SeshDash and 39 € a month or 349 € a year for any other school.
- How do we get gold?
- Gold means riders sign their lessons, and quickly. Two roads, both free. One: confirm a lesson in your Sesh ID dashboard and show the rider the code; they sign on their own phone. Signed means the rider accepted the lesson within 48 hours of the school confirming it. Gold when 18 of your last 20 answered lessons are signed. Two: run your school on SeshDash (book a demo, fourteen-day trial, no card) and every session signed at the desk flows in automatically, gold from day one. Other booking systems can send the same feed through the open connector. Gold cannot be bought, and a federation affiliation does not change it.
- What do the school labels mean?
- Labels are earned from signed lessons and cannot be added by a school. They appear after five signed lessons with five riders. Beginner school: At least 60% of signed lessons are at levels 1–6. Progression school: A mix of beginners and riders working up the ladder. Coaching for advanced riders: At least 35% of lessons are at levels 10–12. Flat, shallow water: Most sessions were logged as flat water and shallow depth. Flat water: Most sessions were logged as flat water. Wave spot: Most sessions were logged in waves. Warm water: Median logged water temperature of 24°C or more. Private lessons: At least 70% of feed sessions had one rider. Group lessons: At least 70% of feed sessions had several riders. Kids welcome: At least 15% of riders here are under 16, counted anonymously. Multilingual: Opted-in instructors teach in three or more languages. Fast progression: Beginners gain half a level or more per hour, median. Riders come back: A quarter or more of riders return in a later year. Winter sun: The busiest months fall between November and March. Rental station: More than half of the signed records are rentals.
- Where do the finder filters come from?
- Water, depth and temperature come from the conditions instructors log per session; lesson type from riders per signed session; language from instructors who opted in; kids from an anonymous share of under-16 riders; wind and best months from the sessions themselves. Nothing is entered by the school.
- Do you publish how many lessons we do?
- No. Counts of lessons, riders and hours only ever appear as ranges such as “100+” or “1,000+”, on your page, on the spot page, in the finder and in the social preview. A page shows what kind of school you are and how riders progress, never how much business you do. Everything that is exact is a proportion, an outcome or a rating: hours to first waterstart, share of private lessons, levels taught, your rider rating. None of those reveal turnover.
- What do riders see about us?
- Name, logo, spot, season, sports, styles, affiliation, verified lesson and rider counts, instructors who opted in, and reviews once you make them public. Reviews stay private to you by default.
- Can a rider review us without a lesson?
- No. A review exists only for a verified, signed lesson and always shows the lesson date.
- What is the Gold badge?
- Badges say how your lessons get signed. Gold: riders sign on the spot, through a feed or the desk code. Silver: you confirm lessons by hand afterwards and riders accept them. Bronze: listed, no verified lessons yet. A verified lesson counts the same on all three; the badge tells riders how close to the moment the signature was. The public page is separate: included with SeshDash or paid.
- What about riders who log sessions themselves?
- They can ask you to validate. You see the request in your Sesh ID dashboard, or in SeshDash under Settings → Sesh ID, with the rider’s details and decide from your own records. A validated session counts as signed by you.
- Where is my data?
- In the European Union (Frankfurt), served by Netlify. Your school keeps its own records under its own notice.
- What never leaves the school?
- Your waiver, health details, payments and signature image. Sesh ID only receives that a lesson was signed.
- Who is the controller?
- Sesh ID is an independent controller for passports; each school is the controller of its client data. Contact privacy@seshid.com.
Something missing? hello@seshid.com